Return Policy

Returns

Please note all jewelry is handmade in New York, NY, and individual pieces can vary slightly from one to the next. Each piece is handmade to order, please allow 2 to 4 weeks for delivery. Custom rings and special orders cannot be exchanged.

We accept returns or exchanges for up to 2 weeks after items are received/delivered. To return or exchange an item, please send an email to info@vanessalianne.com  and we will send you a prepaid return label.  

Please note a $12 fee will be deducted from the final refund amount to cover shipping and handling costs.  

Sale, Custom and Personalized orders cannot be returned and are final sale.